Course curriculum

    1. What Will Be Covered?

    2. Learning Objectives

    1. Summary: Trauma Informed Care

    2. Summary: Putting The Person First

    3. Summary: Tools in the Tool Box

    1. The Situation

    2. It's Okay

    3. When to Speak Up, & When to Let Go

    4. The Risk of Not Speaking Up

    1. Language & Communication Pointers

    2. Consider Their Point of View

    3. Plan It Out - DEAR MAN

    4. Handling Discomfort & Conflict

    5. Reflection

    6. Situation Examples

    1. Guest Expert Session with Jo Boyle

    1. How to Host & Hold Difficult Conversations TL:DR

    2. Further Learning

    3. Client Resources

    4. Practitioner Resources

    5. Review Quiz

    6. Feedback Survey

    7. Logging CPD

About this course

  • Free
  • 23 lessons
  • 2 hours of video content

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